Last updated: October 20, 2026
This Shipping Policy explains how and when Crown Furniture delivers your order. If you have any questions, please contact us before placing your order.
Where we ship
We currently ship to addresses within the United States (the 48 contiguous states). We do not ship internationally at this time. Please contact us before ordering if your address is in Alaska, Hawaii, a U.S. territory, or is an APO/FPO/DPO address.
Shipping cost
- Free Expedited Shipping on every order — no minimum purchase required.
- There are no hidden handling fees. The shipping cost shown at checkout is final.
Processing and delivery time
- Order processing (handling): 1–2 business days.
- Transit time: 3–5 business days after the order ships.
- Total estimated delivery time: 4–7 business days from the date of your order.
Business days are Monday to Friday, excluding U.S. federal holidays. Orders placed after 2:00 PM Pacific Time, on weekends, or on holidays begin processing the next business day.
Order tracking
As soon as your order ships, we will email you a confirmation with your tracking number and a link to follow your delivery. You can also check your order status at any time on our Track Order page using your order number and email address, or in My Account.
Carriers and delivery
Orders are shipped with trusted U.S. carriers such as UPS, FedEx and USPS, or by freight for large items. Large or heavy items (such as generators, ATVs, grills, pools and fitness equipment) may be delivered curbside by freight; the carrier may contact you to schedule a delivery window.
Large, heavy and special items
- Large or heavy items such as ATVs, UTVs, dirt bikes, generators, pools, pergolas, trampolines, treadmills and fitness equipment may ship by freight. Freight deliveries are usually curbside, and the carrier may call or email you to schedule a delivery appointment. Please make sure your phone number is correct at checkout.
- Gas-powered equipment (such as generators, chainsaws, leaf blowers, pressure washers, ATVs and dirt bikes) is always shipped without fuel, as required by carrier safety rules.
- Battery-powered products (such as e-bikes and electric scooters) are shipped by ground service in line with carrier rules for lithium batteries.
- Some products arrive partially assembled. Please read the product page and the included manual before use.
Delays
Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays or high order volume. If your order is delayed, we will contact you by email with an updated estimate.
Inspecting your delivery
Please inspect your package when it arrives. If an item is damaged, defective or incorrect, contact us within 3 days of delivery with photos of the item and packaging and we will arrange a free replacement or a full refund. See our Refund and Returns Policy for details.
Incorrect address and lost packages
Please make sure your shipping address is correct before completing checkout. If you need to change your address, contact us as soon as possible — we can update it only before the order ships. If tracking shows your package as delivered but you have not received it, contact us within 3 days and we will work with the carrier to locate it.
Contact us
Crown Furniture
309 E Belmont Ave, Fresno, California 93701, United States
Email: support@crownfurniture.shop
Phone: +1 (559) 526-8810
Live chat: available on our website